Meet the FrameReady team at Adatasol, Inc.

This is us - aren't we an awesome bunch?

 

Photo: Chrissy Jackson

Chrissy Jackson

sales@frameready.com

Sales Ambassador

Although I am somewhat shy, meeting people is now something in my life I have a passion for. I am so fortunate that FrameReady clients are such amazing and talented people!

I love to talk with FrameReady clients whether it be to help them through any issues they may have or getting them the products, they need to ensure their business runs as smooth and efficient as possible. I try to bring a positive vibe into the office every day.

I am a family gal with a husband, 2 daughters and about 10 exchange student daughters from all over the world! We are newly into the horse farm world with 2 horses, 2 dogs, 2 goats, 12 chickens and 4 rabbits!

Outside of work, I am also an Assistant Director for a film company local to Petrolia Ontario called Electric Motion Pictures making Canadian historical films. I love to volunteer my time to our small town theatre group Petrolia Community Theatre. I am also on the board for Petrolia’s Art in the Park, a highly recognized and well-loved event.

Photo: Candice Blanchet

Candice Blanchet

support@frameready.com

Frameready Support Ally

I worked as a Frame Shop Manager for a big box chain for over 3 years.  I loved working with clients to come up with amazing designs and the challenge of finding the best way to display unique and beautiful artwork and collectibles.

I’ve been with FrameReady for the last two years and I’m hoping to be with all of you for another 10+. My coworkers make everything fun.  We’re a fun and close knit group that support one another.

I’ll be the one you can reach out to keep your software up to date and running smoothly.  I’ll help with performing updates for you and investigating issues to find the source of any potential bugs or errors.

I live outside of Atlanta, GA with my wife and our big collection of animals.  We have four dogs, three cats, 13 ferrets, and a bearded dragon.  My wife is also working with a ferret rescue taking in and helping to adopt out ferrets.  So we have a rotating collection of little ferrets that hang out with our business (family) of ferrets.

When I'm not in the office I enjoy spending time with my family and dog, but my creative outlet involves transforming fabric or yarns into clothing, quilts or art. A visit to a fabric or yarn store is colour and tactile therapy for me! 

Photo: Julia Cardiff

Julia Cardiff

renewals@frameready.com

Frameready Payment Specialist

I have travelled extensively in Canada and it's been my experience that it's always been the people I've met that leave a lasting impression. As a member of the FrameReady team, I look forward to touching base with you, and assisting you in any way I can, and in a small way, making this great big world a little closer to home.

When I'm not in the office I enjoy spending time with my family and dog, but my creative outlet involves transforming fabric or yarns into clothing, quilts or art. A visit to a fabric or yarn store is colour and tactile therapy for me! 

Photo: Sheila McCumby

Sheila McCumby

support@frameready.com

Frameready Support Ally

After college in the early '90s I started managing my family's arts/crafts/framing shop. In order to be an effective manager, I decided I needed to learn more about framing. I went to Framing School and it was "love at first chop." I found my calling and have loved framing ever since. I ended up owning my own frame shop for several years.

I used FrameReady in my own shop and loved it so much I joined the company. I started in September of 2021. FrameReady empowers small business owners to take charge of their production, inventory, ordering and finances. I get to work with fantastic customers and our FrameReady team daily, I feel so blessed to work in a field that I love.

I've worked with a lot of companies over the years where the mission statement and values were usually forgotten and overlooked. Adatasol has amazing values: integrity, going the extra mile for our clients, self-improvement, growth and having fun. Those values are reinforced daily. I also get to work with amazingly talented people. It's nice to have a job where I like coming to work every day!

I love those "aha" moments when I can show our clients how FrameReady solves a headache. I was recently working with a customer who was struggling; just opening their frame shop, working as a single parent. She was about ready to quit and close up.  I was able to listen and empathize because I have been there. I remember when I first opened my shop, I spent many hours crying in my office with the door closed because I wasn't sure if I'd be able to make payroll or pay my mortgage.  We cried together. I was able to give her some tips that helped her not only with FrameReady, but I put her in touch with PPFA and other framers groups who can mentor her and help her grow and learn.  In a short time, using FrameReady, she was able to get her business sorted out, and now she is a BOSS. It was rewarding to see her gain confidence. get her business back on track. Everyone on our team is committed to going the extra mile to help. Our clients, aren't just our clients, they're friends.

Now that my children are grown, I’ve become a snowbird, splitting my time between warm Nevada winters and beautiful Alaskan summers. In the winter you’ll find me hiking in the desert hills surrounding Las Vegas. In the summer I will be on an Alaska riverbank with a fishing pole in my hand and grandkids by my side.

Photo: David Danforth

David Danforth

support@adatasol.com

Frameready Code Architect

I don’t have any experience in the Framing industry directly but with the development that I have done for the FrameReady software, I have slowly come to learn the ins and outs of the Framing industry. I feel like I have a good understanding of the different types of Framing shops and their specific business models. Its helpful to me as a developer to know what makes them “tick.”

I have been with the FrameReady team for about 3 years now. I originally started as a developer for Adatasol working with some of their other software. There was an opening on the FrameReady team for a customizations and integrations developer and I was brought in. Since then I have immersed myself in FrameReady development and have a strong sense for the back end of all the modules in the software. I also help out on the support side as well as helping with Server Installs, Upgrades and White Glove Services.

I love that FrameReady is so versatile and scalable for clients. It works just as well for a small Mom and Pop FrameShop as it does for a major retailer or bigger FrameShop. Also, being the customizations developer for the software, I love how customizable the software and its platform Filemaker is. There is an endless amount of tools and resources at mine and the clients fingertips for us to customize the software to fit any Frameshop’s business model.

Adatasol is one of those rare companies that cares just as much about its employees as it does its customers. You don’t feel like just another number working for Adatasol. The team is always caring, responsive and quick to communicate with each other to solve issues. We support one another and we always have each other’s backs!

Getting to develop custom components for different FrameReady business types is always fulfilling because I get to help each business achieve their goals and become more streamlined in their workflows. Recently, I was able to help a customer by creating a custom pricing formula with tiers in their Contacts module within FrameReady. This custom component allowed that FrameReady user to be able to set custom prices for products on a customer level. It also allowed them to base their pricing on pricing tiers which was very helpful to their business model when creating invoices.

I’ve been living in Cincinnati OH, my entire life. I have had opportunities to move to several other parts of the United States but something always seems to keep me here in the Queen City. I have a small family of my wife, 11 year old son and 2 beagle dogs. I keep busy outside of work performing with my professional band that plays live music here in Cincinnati and all along the east coast.

Photo: Carl Jagt

Carl Jagt

support@frameready.com

Frameready Support Ally

At FrameReady, I help businesses use FrameReady to do clever things, solve technical challenges, write online help articles, and manage the web sites.

Outside of work, you can find me down any number of rabbit holes: reading non-fiction, digging into whatever my latest interests might be (currently: what was early human life like?, how do radio antennas work? ), as well as collecting old electronics, cool stuff from the 80s, and vinyl records from the 70s.

Photo: Bert de Roo

Bert de Roo

Founder and Developer Emeritus
May 16, 1953 - February 22, 2018

In 1982, Bert bought his first Apple computer and started writing a program to price custom picture frames in his little shop in the basement in Ottawa. The software became his passion and was officially launched in 1995 as "FrameReady Point of Sale Software" when he had the audacity and courage to attend his first trade show.

In 1998, Bert pursued developing software full time by beginning SoftTouch Solutions Inc and saw FrameReady grow to have thousands of users in 10 countries. The Professional Picture Framers Association awarded him the highest industry honour with its technology award in 2012. He was highly praised as hard-working, honest and kind, a man full of integrity. On January 31, 2018 Bert and Ev sold the business to Adatasol Inc., insuring that FrameReady would be advanced to the next generation.

Photo: Carol Graham

Carol Graham

Director of Customer Relations & Training, Emeritus

What I liked best about working with FrameReady were the people I interacted with: clients, leads and fellow staff. I found that people in the framing industry are very dedicated, friendly, and caring people.

When I am not dealing with framing matters, I'm busy as the chair of a large summer outdoor art show, president of the local community theatre, founder of our local camera club, an Optimist member, and Secretary for the Professional Picture Framers Association (PPFA) International board.