Download TeamViewer Quick Support
Click to download, then open the file: TeamViewerQS
After opening Team Viewer, you may need to:
• Click the Apple icon (top right)
• Click System Preferences
• Click the Security & Privacy icon
• Open the Privacy tab
• Scroll down to Accessibility
• Put a checkmark beside both TeamViewer Host and TeamViewer_Desktop to allow us to properly control the Mac
"FrameReady, Set, Go!" is a monthly subscription plan that makes great business sense.
No computer? No problem! We have an option that includes providing a new Mac mini!
The perfect choice for the independent custom frame shop with everything you need to manage your business.
Choose your country:
| Monthly Subscription2 | |
|---|---|
| FrameReady, Standard Edition - software only | $75 USD |
| FrameReady, Standard Edition - with Mac mini3 provided | $118 USD |
| Additional License, software only, per computer | $16 USD |
| Additional License, with Mac mini3 provided, per computer | $59 USD |
1 Upgrades require that your hardware and operating system meet the current System Requirements.
2 Minimum 12 month obligation
3 Configuration includes: Mac mini 8GB RAM, monitor, keyboard, and mouse plus AppleCare. Apple Mac mini requires separate EULA that includes a replacement every four years. There is restocking fee for cancellation prior to one year equal to 50% of the remaining prorated amount owed.
Choose this version if you have a gallery framing department or you are a photographer, artist, photo lab, portrait studio, designer, home-based framer.
Choose your country:
| Monthly Subscription2 | |
|---|---|
| FrameReady Lite - software only | $56 USD |
| FrameReady Lite - with Mac mini3 provided | $99 USD |
| Additional License, software only, per computer | $16 USD |
| Additional License, with Mac mini3 provided, per computer | $59 USD |
1 Upgrades require that your hardware and operating system meet the current System Requirements.
2 Minimum 12 month obligation
3 Configuration includes: Mac mini 8GB RAM, monitor, keyboard, and mouse plus AppleCare. Apple Mac mini requires separate EULA that includes a replacement every four years. There is restocking fee for cancellation prior to one year equal to 50% of the remaining prorated amount owed.
If you operate multiple stores, then FrameReady Multi-Site allows all of your locations share a central database for customers, orders, invoices, and more.
Please call 1-888-281-3303 or Contact Sales for more information.
If you sell moulding and matboard to picture framers, then FrameReady Wholesale offers you the ability to price your wholesale products, create orders, and generate invoices.
Please call 1-888-281-3303 or Contact Sales for more information.
During some technical support calls, we will use Team Viewer, a remote access and control software program, to see your computer display. It does not require installation, but is run (and exited) on demand.
Without an active subscription, per minute fee - $2 USD
Plus GST & HST, where applicable.
Installation of existing customer database/ mailing list conversion - $100 USD (Minimum charge based on condition of database, subject to approval of FrameReady technician).
Plus GST & HST, where applicable.
Are you taking advantage of the pricing features available in FrameReady? Are you getting the profit you want?
$100/hour USD
Upgrade to the latest version of FrameReady and FileMaker Pro
You can upgrade at any time to the latest version of FrameReady.
An active or new enrollment is required.
You can keep current on new features, enhancements, and bug fixes.
1 Upgrades require that your hardware and operating system meet the current System Requirements.
If you are using FrameReady 11 or older, and you have custom labels, there will be an additonal charge to be determined.
Does not not include the cost of migrating any customizations (if applicable).
Does not include the cost of upgrading from versions of FrameReady 8, 7, or 6.
White Glove Server charge required for server installation upgrade and migration. Request a White Glove Upgrade
White Glove Service - New installs or migrating to another computer or server
We login to your FrameReady Host computer and verify the location and integrity of your current program.
We download the installers for FrameReady and FileMaker and perform the installations.
We perform the upgrade (i.e., import the data from the old version to the new). This can be done at a convenient time when your store is closed.
We verify the data integrity of the new version.
To upgrade from versions older than FrameReady 9, please call for pricing.
We login to your server and verify the location and integrity of your current program.
We download the installers for FrameReady, FileMaker, and FileMaker Server and perform the installations.
We perform the upgrade (i.e., import the data from the old version to the new). This can be done at a convenient time when your store is closed.
We verify the data integrity of the new version.
To upgrade from versions older than FrameReady 9, please call for pricing.
Note: New installations or migrations require that your hardware and operating system meet the current system requirements. If you are using FrameReady 11 or older, and you have custom labels, there will be an additonal charge to be determined. The above prices do not include the cost of migrating any customizations (if applicable) or upgrading from versions of FrameReady 8, 7, or 6. White Glove Server charge required for server installation upgrade and migration.
